shipping policy

processing time

all orders are processed within 1–2 business days of purchase. once your order ships, you'll receive a confirmation email with your tracking number.

delivery time

orders ship to addresses within the united states and typically arrive within 7–10 business days of the ship date.

shipping cost

we offer free standard shipping on all us orders. no minimum purchase required.

tracking

every order comes with a tracking number sent to your email. you can use this to follow your order from our fulfillment center to your door.

delays

while we do everything we can to get your order to you on time, occasional delays can occur during high-volume periods or due to carrier issues outside our control. if your order is significantly delayed, contact us at support@veltoraone.com and we'll sort it out.